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Resources



Organizational Standards Initiative: Strengthening Capacity and Accountability
Ontario Council of Agencies Serving Immigrants

The Ontario Council of Agencies Serving Immigrants has launched this initiative to strengthen capacity and accountability in Ontario’s immigrant- and refugee-serving sector through the development and use of voluntary organizational standards and related tools.
Best Practices in Settlement Services: Report of the Standing Committee on Citizenship and Immigration
Canada. House of Commons. Standing Committee on Citizenship and Immigration

In this study, the Committee undertook to learn what works and what does not work in terms of settlement services to assist newcomers.
Pathways to Gender Justice: A Tool Kit for People Working in the Immigrant and Refugee Serving Sector in Canada
Canadian Council for Refugees

This tool kit is designed for use by individuals for personal and professional development and by groups for training sessions, educational workshops, program evaluation, policy review, policy development, staff meetings, and annual general meetings.
On the Front Lines of Toronto’s Immigrant- and Refugee-Serving Sector
Community Social Planning Council of Toronto and Family Service Association of Toronto

This report provides information about the working conditions within the immigrant- and refugee-serving sector.
Attracting and Retaining Immigrants: A Tool Box of Ideas for Smaller Centres, 2nd Edition
National Working Group on Small Centre Strategies

Funded by the Government of Canada (Citizenship and Immigration Canada), the tool box is a practical tool for smaller centres to use as they build a strategy to address the issues surrounding the attraction and retention of immigrants.
2005 National Host Conference: Proceedings
Citizenship and Immigration Canada

The conference was held in Toronto (February 16-17) under the theme “20 years of Host: Celebrating our Successes, Building our Future.”
Professionalization of the Settlement Service Sector
Adnan Türegün

Held as part of the Fall 2004 Consultation of the Canadian Council for Refugees (November 18- 20, Victoria), this workshop explored strategies to improve the professional standing of the settlement sector. Among the issues discussed were training, accreditation, and national standards for agencies and workers.
National Settlement Service and Standards Framework
Moy Wong Tam

Prepared for the National Voluntary Sector Initiative Working Group on Settlement Standards, Professionalization, and Accountability, this document discusses a range of significant settlement issues and presents a national settlement service and standards framework.
Canadian National Settlement Service Standards Framework
Canadian Council for Refugees

This document is presented as a “work in progress,” a framework within which standards can be developed relating to three key areas: client services, settlement sector workers, and settlement organizations.
Best Settlement Practices: Settlement Services for Refugees and Immigrants in Canada
Canadian Council for Refugees

The purpose of this document is to present an overview of settlement services and in particular to identify some of the elements that are generally agreed to make for successful settlement programs.

Events



OCASI Executive Directors Forum 2010

November 1 - 3, 2010
Alliston, Ontario

The OCASI Executive Directors Forum 2010 is designed only for Executive Directors or their designates from OCASI member agencies and other immigrant service organizations in Ontario who are funded by Citizenship and Immigration Canada and/or the Ontario Ministry of Citizenship and Immigration through the NSP Program.
Fall 2010 OCASI Professional Development Conference

November 3 - 5, 2010
Alliston, Ontario

This conference provides an opportunity for staff from immigrant- and refugee-serving agencies across Ontario to come together, network, share information about new initiatives, and exchange a wealth of expertise.
Metropolis 2011 - Immigration: Bringing the World to Canada

March 23 - 26, 2011
Vancouver, British Columbia

The 2011 National Metropolis Conference will focus on the role of immigration in connecting Canada with the rest of the world.

Umbrella Organizations


  National

  Provincial / Regional